Ergoline Error Codes

When and Ergoline tanning machine has a fault, it usually displays an error code. This can be found on the cockpit control panel, which is located on the canope acrylic. Some Ergoline Codes can be reset by simply pressing the stop start button on the tanning unit. Below are the Error Codes, along with a description of what the issue is. At ECS we have all the diagnostic equipment, along with all the spare parts required to repair these tanning units.

All ECS technicians have received extensive training on the Ergoline machines and can help repair any error code.

Below are the error codes for your Ergoline Tanning Unit and the steps to take to correct them.

Error code Fault / Fault description

Solution

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E001 Condensation tank full (Fault display only possible with the original condensation tank)


Empty the condensation  tank.

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E002 Condensation pump fault/Condensation water see page

E003 Air conditioning system (device cooling ) over pressure switch

E004 Pressure controller +B24 air conditioning pressure exceeded

E005 Climatronic temperature sensor (air conditioning system)

E006 Temperature sensor: Body air

E010 Temperature limiter facial tanner

E011 Canopy temperature limiter

E012 Base temperature limiter

E013 Temperature sensor: Canopy outlet air

E014 Temperature sensor: Supply air

E015 Temperature sensor: Device cooling air circulation

E016 Temperature sensor: Air conditioning condenser

E017 Temperature sensor circulation air, air inlet

E018 Temperature of UV low pressure lamps lower than ambient temperature

E019 Temperature of UV low pressure lamps at least 30 °C higher than ambient temperature

E020 Filter panel rear and middle canopy facial tanner (FT1 & FT2)

E021 Filter panel front facial tanner

Call our Ergoline trained  engineers who have the  diagnostic equipment to  solve your error code on  0151 924 6344

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E022 Filter panel facial tanner in the side section

E023 Filter panel facial tanner canopy and side 

E024 Filter panel facial tanner in canopy

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Check the filter panels are  correctly seated.

E025 Filter panel facial tanner rear, middle and front as well as side section

E026 Filter panel facial tanner 5-12

E027 Filter panel rear facial tanner

E028 Filter panel middle facial tanner

E029 Time overrun monitoring the high pressure units

E030 Panel switch canopy acrylic cover (for the Ergoline Avantgarde with decorative panel)

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Call our Ergoline trained  engineers who have the  diagnostic equipment to  solve your error code on  0151 924 6344

E030 Vertical tanner: Safety switch on the 2 left doors

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 Check doors

E031 Wafer switch: Plexiglass bed base or well base



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Check whether the  plexiglass bed base and  the well are correctly  locked.

E031 Vertical tanner: Safety switch on the 2 right doors

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Check doors.

E032 Panel switch acrylic covers canopy/base (Ergoline Premium: shoulder tanner, tank, front panel)



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E034 Panel switch acrylic cover canopy/side section/base/shoulder tanner/base tank



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Check whether the acrylic  covers canopy/side  section/base/shoulder  tanner and the tank are  correctly closed/locked.

E035 Panel switch acrylic cover canopy/side section/base/shoulder tanner



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Check whether the acrylic  covers canopy/side  section/shoulder tanner  are correctly closed/  locked.

E036 Panel switch acrylic cover base or base tank

E037 Panel switch acrylic cover canopy/side section Check whether the acrylic cover canopy/side section is correctly closed/locked.

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Check whether the tank is  correctly locked.

E038 Safety switch base and tank



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Check whether the base  and tank are correctly  closed/locked.

E039 Safety switch shoulder tanner

E040 Air flow switch does not switch on with the fan running

E041 Air flow switch does not switch off 1 minute after switching off of the fan

E042 Warning, raising of the minimum speed of the main fan by 10 %

E050 Safety switch: Front panel

E051 Safety switch: Rear panel

E052 Fault: Opening mechanism on the reflector arm (end position not reached within 45 seconds)

E053 Safety switch UV high pressure lamps in the head area

E054 Safety switch UV high pressure lamps in the foot area  

E055 Fault (temperature limiter) Facial tanner 1 front

E056 Fault (temperature limiter) Facial tanner 2 rear

E057 Fault (temperature limiter) Facial tanner front

E058 Fault (temperature limiter) Facial tanner middle

E059 Fault (temperature limiter) Facial tanner rear

E060 Fault (temperature limiter) Facial tanner side section

E061 Panel switch canopy acrylic cover, decorative trim panel or temperature limiter

E062 Panel switch acrylic cover base/side section

E063 Panel switch acrylic cover side section has triggered

E064 Panel switch decorative trim panel has triggered

E065 Panel switch canopy acrylic cover has triggered

E066 Fault acrylic glass panel canopy and/or temperature fuse

E070 Fault (temperature limiter) High pressure unit 1*

E071 Fault (temperature limiter) High pressure unit 2*

E072 Fault (temperature limiter) High pressure unit 3*

E073 Fault (temperature limiter) High pressure unit 4*

E074 Fault (temperature limiter) High pressure unit 5*

E075 Fault (temperature limiter) High pressure unit 6*

E076 Fault (temperature limiter) High pressure unit 7*

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E077 Fault (temperature limiter) High pressure unit 8*

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E078 Fault (temperature limiter) High pressure unit 9*

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E079 Fault (temperature limiter) High pressure unit 10*

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E080 Fault (temperature limiter) High pressure unit 11*

E081 Fault (temperature limiter) High pressure unit 12*

E082 Fault (temperature limiter) High pressure unit 13*

E083 Fault (temperature limiter) High pressure unit 14*

E084 Fault (temperature limiter) High pressure unit 15*

E085 Fault (temperature limiter) High pressure unit 16*

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E086 Monitor switched off by overheating protection



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Allow monitor to cool for  approx. 2 hours. Then  restart MULTIVISION box.

E090 Exceeding of the emergency shut-down time

E091 Equipment bus fault

E092 Wiring or voltage fault in the safety circuits

E095 Auxiliary controller

E097 Voltage error 5V electronics

E098 Voltage error 12V electronics

E099 Voltage error 24V electronics

E100 Exceeding of the emergency shut-down time

E101 Equipment bus fault

E102 Wiring or voltage fault in the safety circuits

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Call our Ergoline trained  engineers who have the  diagnostic equipment to  solve your error code on  0151 924 6344

E103 Fault in the music unit CD-/Chip- or drive fault



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Check whether the  CD's or the chip are  correctly inserted/present.

E104 Chip card incorrectly inserted, defective or of the incorrect type, expired




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Check for correct seating  of the chip card. Check  the remaining operating  time of the UV lamps and  the operating hours.

E105 Auxiliary controller

E106 Heating controller

E107 Controller facial tanner regulation

E108 Speed control 1

E109 Speed control 2

E110 Ergoline / Sunangel / Beauty Angel Controller AQUA FRESH (AQUA SYSTEM) and AROMA Soltron Controller VITALIZER (AQUA SYSTEM) and AROMA

E111 Audio amplifier

E112 Channel selection

E113 Real time clock

E114 Parameter memory/device pass certificate

E115 Electronic ballast controller

E116 Controller high pressure units regulation

E117 No data transfer between sunbed and MULTIVISION box

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E118 No data transfer between sunbed and MULTIVISION box



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Check for correct seating  of plug connections to the  MULTIVISION box

E119 Display unit missing or not ready for operation




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E120 Sensor missing or not ready for operation





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Check that the sensor is  present and correctly  connected to the base  station. Check the power    supply to the base station.

E121 Sensor must be calibrated



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Calibrate the sensor (see  instruction manual).

E122 Sensor calibration failed, sensor defective/dirty









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  Check and clean the    sensor window. Refit the  sensor in the base station.  Repeat this process if  necessary. Then re-  calibrate the sensor (see  sunbed instruction  manual). Check to see if  the correct calibration  surface was used. The  calibration surface must  not be soiled.

E123 Plausibility test fails (sensor defective/dirty, base station defective/dirty)









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Check and clean the  sensor window and the  base station. Refit the  sensor in the base station.  Check that the sensor is  correctly seated in the  base station. Repeat this  process if necessary. If  plausibility testing is not successful, the sensor must be calibrated (see  sunbed instruction  manual).

E124 Sensor faulty

E125 Internal sensor error




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E126 One or more mains power supply phases are missing



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 Check the main fuse.

E128 Tanning interrupted because of low voltage



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Confirm the error and  restart the device.

E130 Controller assembled wrongly 

E131 Data communication with auxiliary controller faulty

E132 Start-up inspection of UV sources faulty

E133 Switch function auxiliary controller rotation speed control

E134 Rotation speed control fuse faulty

E135 Rotation speed control power supply faulty

E140 Main contactor does not switch on

E141 Main contactor does not switch off

E142 Switch cycle of main contact faulty

E143 Coin box inputs different

E150 Fault in the high pressure units (1-3) in series [A] (filter panels, temperature limiter) **

E151 Fault in the high pressure units (4-6) in series [A] (filter panels, temperature limiter) **

E152 Fault in the high pressure units (7-9) in series [B] (filter panels, temperature limiter) **

E153 Fault in the high pressure units (10-12) in series [B] (filter panels, temperature limiter) **

E154 Fault in the high pressure units (13-15) in series [C] (filter panels, temperature limiter) **

E155 Fault in the high pressure units (16-18) in series [C] (filter panels, temperature limiter) **

E156 Fault in the high pressure units (19-21) in series [D] (filter panels, temperature limiter) **

E157 Fault in the high pressure units (22-24) in series [D] (filter panels, temperature limiter) **

E158 Fault in the high pressure units (25-27) in series [E] (filter panels, temperature limiter) **

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Call our Ergoline trained  engineers who have the  diagnostic equipment to  solve your error code on  0151 924 6344

E159 Fault in the high-pressure units (28-30) in series [E] (filter panels, temperature limiter) **

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E160 Panel switch of the acrylic cover (1-6) in series [A] **

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E161 Panel switch of the acrylic cover (7-12) in series [B] **

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E162 Panel switch of the acrylic cover (13-18) in series [C] **

E163 Panel switch of the acrylic cover (19-24) in series [D] **

E164 Panel switch of the acrylic cover (25-30) in series [E] **

E165 Fault in the high pressure units (1-3) (filter panels, temperature limiter), Panel switch of the acrylic cover ***

E166 Fault in the high pressure units (5-7) (filter panels, temperature limiter), Panel switch of the acrylic cover ***

E167 Fault in the high pressure unit (4) (filter panels, temperature limiter) ***

E168 Fault in the high pressure unit (8) (filter panels, temperature limiter) ***

E170 No voltage to the fan inputs on the control board

E190 Missing languages in control unit

E191 Missing languages in audio controller

E192 Timer mode active

E199 Fatal error

E200 Fault with the fan on the electronics mount

E201 Faulty program

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Call our Ergoline trained    engineers who have the  diagnostic equipment to    solve your error code on    0151 924 6344

E202 Error during software update



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Repeat the update process.

E203 Faulty Voice Guide



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Repeat the update process.

E204 Operator identification missing




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Call our Ergoline trained engineers who have the diagnostic equipment to  solve your error code on  0151 924 6344


Additional alarms:

Alarm
   Fault/Malfunction description
Solution

40 °C


Supply air temperature over 40 °C

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Call for service.

50 °C


Circulation air or lamp temperature over 50 °C

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Call for service.

25 b


Device air conditioning pressure over 25 bar

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Call for service.

door


Vertical tanner door open

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Check door.

 

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