When an Ergoline tanning machine develops a fault, it usually displays an error code. This can be found on the cockpit control panel which is located on the canopy acrylic. Some Ergoline Codes can be reset by simply pressing the stop-start button on the tanning unit. Below are the Error Codes, along with a description of what the issue is. At ECS Sunbeds, we have all the specialist diagnostic equipment, along with all the spare parts required to repair these tanning units.
All ECS technicians have received extensive training on the Ergoline machines and can repair any error code. For advice please call 0151 924 6344
Below are the error codes for your Ergoline Tanning Unit and the steps to take to correct them. It is always recommended that you have a qualified Ergoline engineer carry out any repairs.
| Error code Fault / Fault description | Solution |
|---|---|
| E001 Condensation tank full (Fault display only possible with the original condensation tank) | Empty the condensation tank. |
| E002 Condensation pump fault/Condensation water see page | Call our Ergoline trained engineers who have the diagnostic equipment to solve your error code on 0151 924 6344 |
| E003 Air conditioning system (device cooling ) over pressure switch | |
| E004 Pressure controller +B24 air conditioning pressure exceeded | |
| E005 Climatronic temperature sensor (air conditioning system) | |
| E006 Temperature sensor: Body air | |
| E010 Temperature limiter facial tanner | |
| E011 Canopy temperature limiter | |
| E012 Base temperature limiter | |
| E013 Temperature sensor: Canopy outlet air | |
| E014 Temperature sensor: Supply air | |
| E015 Temperature sensor: Device cooling air circulation | |
| E016 Temperature sensor: Air conditioning condenser | |
| E017 Temperature sensor circulation air, air inlet | |
| E018 Temperature of UV low pressure lamps lower than ambient temperature | |
| E019 Temperature of UV low pressure lamps at least 30 °C higher than ambient temperature | |
| E020 Filter panel rear and middle canopy facial tanner (FT1 & FT2) | |
| E021 Filter panel front facial tanner | |
| E022 Filter panel facial tanner in the side section | Check the filter panels are correctly seated. |
| E023 Filter panel facial tanner canopy and side | |
| E024 Filter panel facial tanner in canopy | |
| E025 Filter panel facial tanner rear, middle and front as well as side section | Call our Ergoline trained engineers who have the diagnostic equipment to solve your error code on 0151 924 6344 |
| E026 Filter panel facial tanner 5-12 | |
| E027 Filter panel rear facial tanner | |
| E028 Filter panel middle facial tanner | |
| E029 Time overrun monitoring the high pressure units | |
| E030 Panel switch canopy acrylic cover (for the Ergoline Avantgarde with decorative panel) | |
| E030 Vertical tanner: Safety switch on the 2 left doors | Check doors |
| E031 Wafer switch: Plexiglass bed base or well base | Check whether the plexiglass bed base and the well are correctly locked. |
| E031 Vertical tanner: Safety switch on the 2 right doors | Check doors. |
| E032 Panel switch acrylic covers canopy/base (Ergoline Premium: shoulder tanner, tank, front panel) | Call our Ergoline trained engineers who have the diagnostic equipment to solve your error code on 0151 924 6344 |
| E034 Panel switch acrylic cover canopy/side section/base/shoulder tanner/base tank | Check whether the acrylic covers canopy/side section/base/shoulder tanner and the tank are correctly closed/locked. |
| E035 Panel switch acrylic cover canopy/side section/base/shoulder tanner | Check whether the acrylic covers canopy/side section/shoulder tanner are correctly closed/ locked. |
| E036 Panel switch acrylic cover base or base tank | Check whether the tank is correctly locked. |
| E037 Panel switch acrylic cover canopy/side section Check whether the acrylic cover canopy/side section is correctly closed/locked. | |
| E038 Safety switch base and tank | Check whether the base and tank are correctly closed/locked. |
| E039 Safety switch shoulder tanner | Call our Ergoline trained engineers who have the diagnostic equipment to solve your error code on 0151 924 6344 |
| E040 Air flow switch does not switch on with the fan running | |
| E041 Air flow switch does not switch off 1 minute after switching off of the fan | |
| E042 Warning, raising of the minimum speed of the main fan by 10 % | |
| E050 Safety switch: Front panel | |
| E051 Safety switch: Rear panel | |
| E052 Fault: Opening mechanism on the reflector arm (end position not reached within 45 seconds) | |
| E053 Safety switch UV high pressure lamps in the head area | |
| E054 Safety switch UV high pressure lamps in the foot area | |
| E055 Fault (temperature limiter) Facial tanner 1 front | |
| E056 Fault (temperature limiter) Facial tanner 2 rear | |
| E057 Fault (temperature limiter) Facial tanner front | |
| E058 Fault (temperature limiter) Facial tanner middle | |
| E059 Fault (temperature limiter) Facial tanner rear | |
| E060 Fault (temperature limiter) Facial tanner side section | |
| E061 Panel switch canopy acrylic cover, decorative trim panel or temperature limiter | |
| E062 Panel switch acrylic cover base/side section | |
| E063 Panel switch acrylic cover side section has triggered | |
| E064 Panel switch decorative trim panel has triggered | |
| E065 Panel switch canopy acrylic cover has triggered | |
| E066 Fault acrylic glass panel canopy and/or temperature fuse | |
| E070 Fault (temperature limiter) High pressure unit 1* | |
| E071 Fault (temperature limiter) High pressure unit 2* | |
| E072 Fault (temperature limiter) High pressure unit 3* | |
| E073 Fault (temperature limiter) High pressure unit 4* | |
| E074 Fault (temperature limiter) High pressure unit 5* | |
| E075 Fault (temperature limiter) High pressure unit 6* | |
| E076 Fault (temperature limiter) High pressure unit 7* | |
| E077 Fault (temperature limiter) High pressure unit 8* | |
| E078 Fault (temperature limiter) High-pressure unit 9* | |
| E079 Fault (temperature limiter) High-pressure unit 10* | |
| E080 Fault (temperature limiter) High-pressure unit 11* | Call our Ergoline-trained engineers who have the diagnostic equipment to solve your error code on 0151 924 6344 |
| E081 Fault (temperature limiter) High-pressure unit 12* | |
| E082 Fault (temperature limiter) High-pressure unit 13* | |
| E083 Fault (temperature limiter) High-pressure unit 14* | |
| E084 Fault (temperature limiter) High-pressure unit 15* | |
| E085 Fault (temperature limiter) High-pressure unit 16* | |
| E086 Monitor switched off by overheating protection allow | Allow monitor to cool for approx. 2 hours. Then restart the MULTIVISION box. |
| E090 Exceeding the emergency shut-down time | Call our Ergoline trained engineers who have the diagnostic equipment to solve your error code on 0151 924 6344 |
| E091 Equipment bus fault | |
| E092 Wiring or voltage fault in the safety circuits | |
| E095 Auxiliary controller | |
| E097 Voltage error 5V electronics | |
| E098 Voltage error 12V electronics | |
| E099 Voltage error 24V electronics | |
| E100 Exceeding of the emergency shut-down time | |
| E101 Equipment bus fault | |
| E102 Wiring or voltage fault in the safety circuits | |
| E103 Fault in the music unit CD-/Chip- or drive fault check | Check whether the CD’s or the chip are correctly inserted/present. |
| E104 Chip card incorrectly inserted, defective or of the incorrect type, expired | Check for correct seating of the chip card. Check the remaining operating time of the UV lamps and the operating hours. |
| E105 Auxiliary controller | Call our Ergoline trained engineers who have the diagnostic equipment to solve your error code on 0151 924 6344 |
| E106 Heating controller | |
| E107 Controller facial tanner regulation | |
| E108 Speed control 1 | |
| E109 Speed control 2 | |
| E110 Ergoline / Sunangel / Beauty Angel Controller AQUA FRESH (AQUA SYSTEM) and AROMA Soltron Controller VITALIZER (AQUA SYSTEM) and AROMA | |
| E111 Audio amplifier | |
| E112 Channel selection | |
| E113 Real time clock | |
| E114 Parameter memory/device pass certificate | |
| E115 Electronic ballast controller | |
| E116 Controller high pressure units regulation | |
| E117 No data transfer between sunbed and MULTIVISION box | |
| E118 No data transfer between sunbed and MULTIVISION box | Check for correct seating of plug connections to the MULTIVISION box |
| E119 Display unit missing or not ready for operation | Call our Ergoline trained engineers who have the diagnostic equipment to solve your error code on 0151 924 6344 |
| E120 Sensor missing or not ready for operation | Check that the sensor is present and correctly connected to the base station. Check the power supply to the base station. |
| E121 Sensor must be calibrated | Calibrate the sensor (see instruction manual). |
| E122 Sensor calibration failed, sensor defective/dirty | Check and clean the sensor window. Refit the sensor in the base station. Repeat this process if necessary. Then re- calibrate the sensor (see sunbed instruction manual). Check to see if the correct calibration surface was used. The calibration surface must not be soiled. |
| E123 Plausibility test fails (sensor defective/dirty, base station defective/dirty) | Check and clean the sensor window and the base station. Refit the sensor in the base station. Check that the sensor is correctly seated in the base station. Repeat this process if necessary. If plausibility testing is not successful, the sensor must be calibrated (see sunbed instruction manual). |
| E124 Sensor faulty | Call our Ergoline trained engineers who have the diagnostic equipment to solve your error code on 0151 924 6344 |
| E125 Internal sensor error | |
| E126 One or more mains power supply phases are missing | Check the main fuse. |
| E128 Tanning interrupted because of low voltage | Confirm the error and restart the device. |
| E130 Controller assembled wrongly | Call our Ergoline trained engineers who have the diagnostic equipment to solve your error code on 0151 924 6344 |
| E131 Data communication with auxiliary controller faulty | |
| E132 Start-up inspection of UV sources faulty | |
| E133 Switch function auxiliary controller rotation speed control | |
| E134 Rotation speed control fuse faulty | |
| E135 Rotation speed control power supply faulty | |
| E140 Main contactor does not switch on | |
| E141 Main contactor does not switch off | |
| E142 Switch cycle of main contact faulty | |
| E143 Coin box inputs different | |
| E150 Fault in the high pressure units (1-3) in series [A] (filter panels, temperature limiter) ** | |
| E151 Fault in the high pressure units (4-6) in series [A] (filter panels, temperature limiter) ** | |
| E152 Fault in the high pressure units (7-9) in series [B] (filter panels, temperature limiter) ** | |
| E153 Fault in the high pressure units (10-12) in series [B] (filter panels, temperature limiter) ** | |
| E154 Fault in the high pressure units (13-15) in series [C] (filter panels, temperature limiter) ** | |
| E155 Fault in the high pressure units (16-18) in series [C] (filter panels, temperature limiter) ** | |
| E156 Fault in the high pressure units (19-21) in series [D] (filter panels, temperature limiter) ** | |
| E157 Fault in the high pressure units (22-24) in series [D] (filter panels, temperature limiter) ** | |
| E158 Fault in the high pressure units (25-27) in series [E] (filter panels, temperature limiter) ** | |
| E159 Fault in the high-pressure units (28-30) in series [E] (filter panels, temperature limiter) ** | |
| E160 Panel switch of the acrylic cover (1-6) in series [A] ** | |
| E161 Panel switch of the acrylic cover (7-12) in series [B] ** | |
| E162 Panel switch of the acrylic cover (13-18) in series [C] ** | Call our Ergoline trained engineers who have the diagnostic equipment to solve your error code on 0151 924 6344 |
| E163 Panel switch of the acrylic cover (19-24) in series [D] ** | |
| E164 Panel switch of the acrylic cover (25-30) in series [E] ** | |
| E165 Fault in the high pressure units (1-3) (filter panels, temperature limiter), Panel switch of the acrylic cover *** | |
| E166 Fault in the high pressure units (5-7) (filter panels, temperature limiter), Panel switch of the acrylic cover *** | |
| E167 Fault in the high pressure unit (4) (filter panels, temperature limiter) *** | |
| E168 Fault in the high pressure unit (8) (filter panels, temperature limiter) *** | |
| E170 No voltage to the fan inputs on the control board | |
| E190 Missing languages in control unit | |
| E191 Missing languages in audio controller | |
| E192 Timer mode active | |
| E199 Fatal error | |
| E200 Fault with the fan on the electronics mount | |
| E201 Faulty program | |
| E202 Error during software update | Repeat the update process. |
| E203 Faulty Voice Guide | Repeat the update process. |
| E204 Operator identification missing | Call our Ergoline trained engineers who have the diagnostic equipment to solve your error code on 0151 924 6344 |
| Additional alarms: | |
| Alarm Fault/Malfunction description | Solution |
| 40 °C Supply air temperature over 40 °C | Call for service. |
| 50 °C Circulation air or lamp temperature over 50 °C | Call for service. |
| 25 b Device air conditioning pressure over 25 bar | Call for service. |
| door Vertical tanner door open | Check door. |
