Terms and conditions

Welcome to the ECS Sunbeds Care Plan

For the first time ever, there is no need to worry about having your sunbeds serviced. ECS Sunbeds now offer a monthly payment plan that gets all your sunbeds serviced at the end of every 12-month period. There is no need to worry about huge service bills and trying to find the money in one lump sum. Along with the scheme we offer many other benefits including a guaranteed call out fee. The care plan covers most types of sunbeds and all of our engineers are trained on Ergoline sunbeds, Megasun, American Leisure Stand Up sunbeds plus many more. We can even service sunbeds that are 20 years old and over. If you’re not sure on the make and model of your sunbed, simply pop a photo over to us and we can tell you.

Spread the cost of servicing your sunbeds

Do you struggle to find a sunbed engineer to service, retube or repair your sunbed, if so, then ECS Sunbeds have the answer. We have launched the first ever UK Mainland sunbed service plan that covers the whole of the UK. We have a new dedicated team of fitters that are solely for servicing, repairs and retubes. ECS Sunbeds are the largest sunbed rental company in the UK and cover the whole of the UK for sunbed hire. We are the only sunbed rental company that cover the whole of the UK. For clients based in Northern Ireland and non-mainland locations, please call for a bespoke quotation.

UK Wide Coverage For Your Sunbed

With our new sunbed care plan, you will receive unlimited help via email from our engineers. We recognise that most salon owners are more than competent when it comes to minor repairs on their sunbeds. Most salon owners’ clean acrylics, filters etc however should you require any assistance no matter how trivial you think it may be simply pop your query over to us, with any images you want to send, and one of our fully-trained sunbed engineers will look at it and reply to you promptly.

Unlimited Email Help

With our new sunbed care plan, you will receive unlimited help via email from our engineers. We recognise that most salon owners are more than competent when it comes to minor repairs on their sunbeds. Most salon owners’ clean acrylics, filters etc however should you require any assistance no matter how trivial you think it may be simply pop your query over to us, with any images you want to send, and one of our fully trained sunbed engineers will look at it and reply to you promptly.

Unlimited Live Chat For Out Of Hours

Live chat is the perfect solution for any salon owner that may have an issue that has just occurred however it is out of office hours to call anyone for help. It may be the case that it is a simple task that takes only a minute to remedy. With our sunbed care plan, you can have full access to an engineer, out of hours, to help and give advice on any issues no matter how trivial they are. On most occasions a simple chat can solve the issue and get your sunbed back up and running.

Unlimited Talk-Time With An Engineer

Should you have an issue that you simply cannot fix yourself, or you have no clue what the issue is with your sunbed, then our sunbed care plan is the perfect choice for you. You can have full access to one of our engineers on the phone or even facetime, so you can show them the problems you’re having. We can advise you on the best possible solution. Having full access to a sunbed engineer saves you money on an unnecessary callout charge. By actually speaking or facetiming an engineer also gives you peace of mind that you are getting the best possible advice. The engineer will try to help you to resolve your issue and advise if you need us to call out.

£99 Guaranteed Call Out Charge

Do you worry about how much it will cost to have a sunbed engineer look at your sunbed? Do you often leave your sunbed broke until you think you have enough money for an engineer to visit and assess what the issue may be? Well, now you don’t need to worry! With the new sunbed care plan, we guarantee a fixed fee of £99 per call out anywhere on the mainland UK. We will pop out to you and assess your sunbed and give you a price to fix it, most issues we can repair there and then. If a return visit is required, then this can be additionally priced. Just for a £99 payment buys you peace of mind that your sunbed will be assessed by sunbed experts.

One FREE Service For Your Sunbed

With our Sunbed Care Plan, you will receive a free service on your sunbed/s totally free of charge. Your service will take place 12 months after you take out your sunbed care plan. Should your sunbed require a retube, then we can offer you a discounted price to retube your sunbed at the same time we complete the free service. We can also remove your old tanning lamps to be recycled. We can offer you tanning lamps at a discounted price or maybe you already have a supplier for lamps, in this case, we can give you a cost to install them for you. After your service is complete, we issue you with a service certificate. Having the same company service and retube your bed regularly gives you assurance that your sunbed is being kept in the best possible condition.

 

Additional Advantages of taking a Sunbed Care Plan

Should you wish to take out one of our Sunbed Care Plans, you will be eligible for the following discounts on products.

10% discount on all lamps ordered, whether it’s for a full sunbed or spares you require.

10% discount on all sunbed acrylics. We carry stock of most sunbed acrylics, we can supply or supply and fit.

10% discount on all ProTan tanning lotion packages.

10% discount on all sunbed sanitiser and salon stationary.